The Challenge
Finding strategic IT expertise to support evolving business, security, and data needs
The Solution
End-to-end infrastructure transition and modern workplace transformation
The Results
Stronger IT partnership, streamlined systems, and improved operational confidence
Overview
McQueen Group, a privately owned financial services practice, is dedicated to helping individuals and businesses build, protect, and manage wealth. Guided by transparency, long-term relationships, and personalised advice, they have built a strong reputation as a trusted partner for clients across Australia.
In 2024, McQueen Group sought a technology partner that could support the business as its IT requirements continued to evolve. The organisation was looking for broader expertise across managed services, SharePoint, data, and cybersecurity, alongside objective advice and a genuine long-term working relationship. After a recommendation through industry connections and an initial consultation, ASI Solutions was selected for its national capability, responsiveness, and collaborative partnership approach.
The engagement began with a full hardware refresh across the organisation, delivering modern, secure, high-performing devices and establishing a foundation for ongoing IT evolution.
Challenge
As McQueen Group continued to evolve, the business wanted to ensure its technology environment could keep pace with changing operational needs and increasing demands around security, collaboration, and data management. This included strengthening capabilities across cybersecurity, collaboration, infrastructure, and data management while ensuring workplace technology continued to align with evolving operational requirements.
The organisation was also looking for a technology partner that could provide strategic guidance, specialised expertise, and objective advice tailored to the business’s operational requirements. Beyond day-to-day support, McQueen Group wanted access to deeper technical capability across areas such as SharePoint, data, and cybersecurity to support future initiatives and internal projects.
The timing of the refresh was equally important, with McQueen Group aiming to align the rollout with office renovations and avoid disruption to staff. ASI partnered with the internal team to coordinate setup and deployment so the new devices were introduced smoothly and without impacting daily workflows.
Solution
ASI delivered a complete end-user device refresh, supplying the Microsoft Surface™ Laptop 7 (13 inch) powered by the Snapdragon® X Plus processor as part of McQueen Group’s broader workplace modernisation initiative. These devices were selected for their reliability, advanced security features, and seamless compatibility with Microsoft 365®, which was already central to McQueen Group’s productivity environment.
ASI also supported the transition and rebuild of key elements of McQueen Group’s IT environment during the MSP transition, including Active Directory, domain services, and server infrastructure. Alongside the hardware rollout, ASI worked closely with McQueen Group to ensure the broader environment was stable, secure, and aligned to the organisation’s future operational needs.
“What stood out about ASI was their ability to understand how our business operates and provide practical guidance throughout the transition. The team worked closely with us across a range of projects and delivered solutions that aligned with both our immediate needs and longer-term goals.”
Daniel Walker, Data Analyst, McQueen Group
Communication throughout the project was clear and proactive, and the streamlined onboarding experience further strengthened McQueen Group’s confidence in ASI as a technology partner who could support immediate needs while also helping plan future improvements to their IT environment.
Results
Since partnering with ASI, McQueen Group has established a stronger foundation to support its evolving technology requirements and future growth initiatives. The successful rollout of new Surface devices contributed to a streamlined and consistent user experience for staff, particularly as the business transitioned into its newly renovated office environment.
Beyond hardware, McQueen Group has benefited from access to ASI’s wider team of specialists across SharePoint, infrastructure, cybersecurity, and data. This has included a tailored SharePoint build and migration project, where ASI worked closely with the business to understand operational requirements and deliver a solution aligned to the way teams work day to day. McQueen Group has also been able to draw on ASI’s solutions architects and data specialists for advice and support across internal projects as new opportunities emerge.
“ASI gave us more than technology support. They brought a collaborative approach and genuine technical depth that has helped us make more informed decisions across multiple areas of the business.”
Daniel Walker, Data Analyst, McQueen Group
McQueen Group has also refined its internal support processes, allowing general day-to-day queries to be managed internally while leveraging ASI’s expertise for more complex technical requirements. This approach has strengthened operational efficiency while reinforcing ASI’s role as a trusted long-term technology partner.
Some of the key outcomes include:
Staff benefited from a modern, consistent, and secure workplace technology experience
Tailored SharePoint and infrastructure solutions aligned closely with operational requirements
Ongoing access to strategic expertise across cybersecurity, data, and managed services
