“Nobody’s ever asked me who I am. Once you have a mug, you’re staff.”

– The Guest

He has been here six years. Nobody has ever asked who he is.

Meet The Guest. He didn’t break in. Someone held the door, he picked up a password along the way, and he’s been quietly reading ever since. Payroll dates. Who approves invoices. Where the backups aren’t.

He’s not a hacker in a hoodie. He’s what happens when someone gets in with real logins and blends in with everyone else. Nothing looks wrong, so nobody looks.

This Cyber Security Awareness Month, we’re helping Australian businesses ask the question he’d rather you didn’t: who’s actually in your network, and how long have they been there?

The Guest Prevention program

He didn’t need to hack anything. One clicked link, one approved login request, and he was staff. The Guest Prevention Program finds out who would hold the door, then makes sure nobody does.

STEP ONE

A short online assessment covering phishing, passwords, MFA prompts, AI voice scams and reporting.

  • Device monitoring & management
  • Remote helpdesk (standard rates)
  • Standard ticket management
  • Best-effort documentation
  • Infrastructure management (network, firewall, backup)
  • 24/7 infrastructure monitoring
  • Endpoint security with detection & response
  • Assigned Service Delivery & Technical Account managers
  • Quarterly business reviews

Perfect for: 25-150 seats, businesses wanting ASI to run their IT

STEP TWO

Once you know where the gaps are, we help close them.

  • Simulated phishing campaign. See who clicked and, more importantly, who reported it.
  • Security culture survey. Find out if your people know who to tell, and whether they’d own up to a mistake.
  • Leadership briefing. What we found, in plain language.
  • Executive risk scorecard. One page on where you stand and what to fix first, ready for your board, insurer or auditor.
  • Ongoing training and reporting. Regular, realistic training, with reporting that shows the improvement.

Delivered through ASAP, our managed security awareness program.

Pricing and inclusions vary based on environment size, complexity, and service scope.
Final pricing is confirmed following an initial consultation to ensure the service is right-sized to your needs.

People, process and technology

Security holds when people, process and technology work together. Leave one thin and that’s where attackers find their way in.

People are usually where it starts. A rushed click, a reused password or a convincing phone call is how most attacks begin, and 35% of Australian ransomware victims named human error as a cause. But when an attack gets in through a person, a process and a piece of technology have usually failed alongside them. Training without a plan, or tools without anyone watching, still leaves the door open.

No single fix got rid of The Guest. The training, the new sign-in rules and someone watching at night arrived together, and that’s what finally showed him the door.

People

Would your team report a bad click, or hope nobody noticed?

  • Phishing is the top technical cause of ransomware here
  • Annual training ticks a box, practice changes behaviour
  • A fast report matters more than a missed click

24.4% of Australian ransomware attacks started with phishing, the most common technical cause

Process

If you were locked out tomorrow, what happens first?

  • Identity checks that go beyond what a caller knows
  • Patching and access reviews that actually get done
  • Backups that survive, and a plan you’ve practised

97% of credential-led breaches had MFA switched on somewhere, worldwide

Technology

If someone signed in at 2am tonight, who would know?

  • Alerts only help if someone is there to read them
  • Most attacks land when your team is offline
  • Few businesses can staff a 24/7 security team alone

45% of Australian victims cited a lack of people and capacity, the most common cause

Our Security and Compliance Solutions

ASI delivers security and compliance services that address different stages of risk management, from awareness and assessment through to validation and audit readiness.

Each solution is designed to stand on its own, while also working as part of a broader, coordinated security approach.

Security Awareness Training (ASAP)

A practical security awareness program designed to reduce human risk.

ASAP helps organisations improve behaviour, strengthen accountability, and lower exposure to phishing, credential misuse, and security incidents.

Essential Eight

Assessment and guidance aligned to the Australian Cyber Security Centre’s Essential Eight framework.

ASI helps organisations understand their current maturity, prioritise uplift activities, and apply controls in a way that is realistic, defensible, and effective.

ASI Security Operations Centre (SOC)

Ongoing monitoring and response to help organisations detect, investigate, and respond to security threats in real time.

ASI’s SOC provides visibility and assurance without the overhead of building and staffing an internal security operations function.

Penetration Testing

Independent testing to identify vulnerabilities before they are exploited.

ASI’s penetration testing helps validate security controls, uncover real-world weaknesses, and provide clear, prioritised remediation guidance.

Get to know The Guest

Late-night attacks, stolen passwords and deepfakes: how he gets in, and how your team can spot him

Security and Compliance background gradient